Case Overview: Matrix Training Cycles faces a lawsuit over faulty seats that pose a fall risk, with owners claiming the recall does not fully resolve the safety issue.

Consumers Affected: U.S. consumers who purchased a recalled Matrix Brand Training Cycle.

Court: U.S. District Court for the Eastern District of Pennsylvania

Matrix Training Cycles high-end stationary bikes have a serious design defect that can cause the adjustable seat to drop unexpectedly—posing a fall risk to riders, a new lawsuit claims. 

The legal action follows a recall of nearly 13,000 cycles in January 2025, which the plaintiff claims does not fully resolve the safety issue.

Matrix Training Cycles Accused of Selling Defective Bikes

Chicago man Raymond Soto filed the proposed class action lawsuit after he purchased a Matrix CXP-03 model cycle in 2023, drawn in by the company’s marketing promises of quality and reliability, he says. But instead of the seamless and safe workout he expected, he discovered firsthand that the bike’s seat adjustment mechanism was defective.

He alleges that the defect makes the seat suddenly lower during use, creating a dangerous situation for riders. Even after the company’s recall, which offered a repair kit, Soto claims he is left with a devalued product that cannot be fully trusted for safety. He argues that the recall does not provide a permanent solution and has cost customers unnecessary time and money.

Recall Deemed Inadequate, Safety Concerns Remain

Matrix Training Cycles, manufactured by Johnson Health Tech North America (JHTNA), has been selling these bikes since 2021. By the time of the recall in early 2025, the U.S. Consumer Product Safety Commission had received at least 63 reports of seats unexpectedly lowering, including two cases where users fell off the bike as a result, the lawsuit claims.

Despite recalling five different Matrix models and offering a repair kit, the lawsuit argues that JHTNA failed to provide proof that the fix is effective in the long run. Soto claims the company knew about the defect yet continued to market the bikes as safe, violating consumer trust and warranty agreements.

Fitness Equipment Defects Lead to Growing Legal Action

Faulty fitness equipment is not new, and Matrix Training Cycles isn’t the only company facing legal heat over product defects. Peloton had to recall its Tread+ treadmill in 2021 after reports of injuries and even a child’s death. The company later paid a $19 million civil penalty for failing to report the safety hazard in a timely manner.

Other recent lawsuits include allegations that Onewheel electric skateboards have a defect that causes sudden nosedives, leading to injuries, and a case against BlendJet2 blenders, which allegedly have blades that can shatter during use.

In his lawsuit against Johnson Health Tech North America Inc, Soto wants to represent anyone in the United States who purchased a recalled Matrix Brand Training Cycle. He is suing for negligent design defect and is seeking damages, injunctive relief, fees, costs, and interest.

Case Details

• Lawsuit: Soto v. Johnson Health Tech North America Inc.
• Case Number: 2:25-cv-01240
• Court: U.S. District Court for the Eastern District of Pennsylvania 

Plaintiffs' Attorneys

• Stuart A. Carpey (Carpey Law, P.C.)

Do you own a Matrix Training Cycle? Have you experienced seat issues? Share your thoughts below.