Ticketmaster can't seem to catch a break. Just days after the company was accused of stifling competition in two major antitrust lawsuits by the Department of Justice and consumers, a new class action lawsuit alleges Ticketmaster negligently exposed the personal information of millions of customers in a data breach.
The lawsuit, filed by California residents Cynthia Ryan and Rosalia Garcia, claims Ticketmaster failed to implement adequate cybersecurity measures, leading to a data breach that compromised the personal information of a staggering 560 million users.
This news comes on the heels of a string of similar data breaches that have plagued major companies. Just recently, AT&T was sued for allegedly failing to protect customer data in a breach that exposed millions to identity theft risks. Dropbox is also facing lawsuits for a data breach that compromised user login credentials and personal information.
The Ticketmaster data breach lawsuit mirrors these cases, accusing the company of negligence and seeking remedies like credit monitoring services, compensation for damages, and attorney fees.
Adding fuel to the fire, a separate class action lawsuit filed by concertgoers, alongside the government's antitrust case, accuses Ticketmaster's parent company, Live Nation, of using its dominant market position to stifle competition and inflate ticket prices.
These lawsuits highlight Live Nation's control over various aspects of the live music industry, from concert promotion to ticketing services. This alleged dominance, the lawsuit claims, allows Live Nation to pressure venues into exclusive contracts, limiting consumer choice and driving up ticket prices.
Ticketmaster has yet to comment on the data breach lawsuit. In response to the antitrust allegations, the company maintains there is "more competition than ever in the live events market." They point to rising production costs, artist popularity, and online ticket scalping as reasons for higher ticket prices.
Whether Ticketmaster's claims hold water will be decided in court. In the meantime, consumers are left with a growing sense of unease. The recent string of data breaches raises serious concerns about the security of our personal information entrusted to large corporations.
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