Case Overview: American Well Corp. (Amwell), operator of the LiveHealth Online telehealth platform, has agreed to a $2.03 million class action settlement to resolve allegations that it unlawfully shared patients' medical information with third parties.

Who Qualifies: Individuals who used LiveHealth Online and whose health or medical information may have been disclosed to third parties without their consent.

Estimated Payout: Varies; class members may receive a proportional share of the net settlement fund.

Deadline: To be confirmed — check the official settlement website for claim filing deadlines.

$2.03M Amwell/LiveHealth Online Settlement: Patients Allege Medical Data Was Shared Without Consent

Patients who used the LiveHealth Online telehealth platform may be eligible for compensation under a proposed $2.03 million class action settlement. American Well Corp. (Amwell), which operates the platform, agreed to the settlement to resolve claims that it improperly disclosed users' personal health information to outside companies.

According to a recent settlement report from Top Class Actions, the lawsuit alleges that Amwell shared sensitive medical data with third parties — including information patients provided while seeking virtual healthcare services — without obtaining proper authorization.

What You Could Receive

If the settlement receives final court approval, eligible class members may receive a cash payment from the net settlement fund. The exact amount each claimant could receive will depend on the total number of valid claims submitted. As with most class action settlements, individual payouts may vary significantly based on participation rates.

Are You Eligible?

You may be eligible to file a claim if you:

• Used the LiveHealth Online platform to access telehealth or virtual healthcare services
• Had personal health or medical information that the lawsuit alleges was shared with third parties without your consent
• Fall within the class period defined in the settlement agreement

Documentation needed: Specific documentation requirements have not yet been confirmed. Class members may be able to file claims through attestation — without proof of purchase or account records — though this should be verified on the official settlement website once it becomes available.

How to File a Claim

1. Visit the official settlement website (link to be confirmed upon court approval)
2. Complete the online or paper claim form
3. Provide any required documentation or attestation of eligibility
4. Submit your claim before the applicable deadline

Details regarding the claims process, including the settlement administrator's contact information and the official claim portal, are expected to be made available following preliminary court approval. Check the Top Class Actions settlement page for updates as they become available.

What the Case Was About

The lawsuit alleges that American Well Corp. — the company behind the Amwell telehealth brand and operator of LiveHealth Online — violated privacy laws by disclosing patients' medical and personal health information to third parties without their knowledge or consent.

Telehealth platforms collect sensitive information from users, including health histories, symptoms, diagnoses, and other details shared during virtual medical consultations. The complaint alleges that this information was transmitted to outside parties in a manner that violated users' privacy rights and applicable law.

Amwell has not admitted any wrongdoing as part of the settlement. The company agreed to resolve the claims to avoid the costs and uncertainty of continued litigation.

Why Medical Data Privacy Cases Matter

Health information is among the most sensitive categories of personal data. Federal law — including the Health Insurance Portability and Accountability Act (HIPAA) — and a growing body of state privacy statutes impose strict requirements on how healthcare-related companies may collect, store, and share patient information. Lawsuits of this kind often allege that data-sharing practices, including the use of third-party tracking technologies embedded in websites and apps, resulted in the unauthorized disclosure of information users reasonably expected to remain private.

Important Dates

Key deadlines — including the claim filing deadline, objection deadline, and final approval hearing — have not yet been confirmed at the time of publication. Interested individuals should monitor the official settlement website or the Top Class Actions settlement listing for updates.

Settlement: Amwell / LiveHealth Online Data Sharing Class Action Settlement

Case Number: To be confirmed

Court: To be confirmed

Settlement Amount: $2,030,000

Claim Deadline: To be confirmed

Settlement Website: To be confirmed upon court approval

Think you may qualify? Monitor the official settlement website for claim filing details as they become available. Questions about this settlement? Leave them in the comments below.