Case Overview: A class action lawsuit has been filed against Walmart, alleging the retailer overcharges customers at checkout by displaying lower prices on product stickers than are charged at the register.
Consumers Affected: Walmart customers who purchased products between February 1, 2024, and July 29, 2024.
Court: U.S. District Court for the Western District of Arkansas
A class action lawsuit has been filed against Walmart, alleging that the retailer has been charging customers higher prices at the register than what is advertised on product stickers.
Quina Myers, a Philadelphia consumer, claims she was overcharged for food, appliances, and baby products during multiple visits to Walmart locations between February 1, 2024, and July 29, 2024.
Myers alleges that on February 1, 2024, she purchased Tyson chicken nuggets and Carter's baby clothing from a Walmart location. When she checked out, she discovered that the prices charged at the register were higher than the prices listed on the product stickers.
Myers reviewed her receipt from a visit to Walmart on June 1 and found similar discrepancies between the advertised prices and the prices she was charged. She alleges that Walmart's point-of-sale system "deceptively, programmatically and artificially" inflated the prices of the items.
“Furthermore, the information on rollback stickers, price stickers, and yellow stickers is integral to the plaintiff’s and customers’ decisions, as it induces them to purchase the offered products,” the complaint argues.
The lawsuit argues that this pricing discrepancy issue has occurred at Walmart stores nationwide, misleading customers who rely on the stickers to identify product prices, determine whether items are on sale, and compare prices with competing brands.
The information on rollback stickers, price stickers, and yellow stickers is integral to consumers' decisions, as it induces them to purchase the offered products. By falsely inflating prices, Walmart's deceptive pricing practices have tricked customers into paying more than they reasonably expected, the case contends.
“As a result of Walmart’s conduct of Falsely Inflating Product Prices, and Overcharging on Products, Plaintiff and Customers were charged and paid amounts that exceeded the lowest advertised prices on Rollback Stickers, Price Stickers, and Yellow Stickers for such products, thereby suffering actual damage,” the lawsuit alleges.
This isn’t the first time Walmart has been accused of deceptive pricing tactics. A federal appeals court recently revived a similar class action lawsuit against Walmart, accusing the retail giant of misleading customers with deceptive pricing practices in stores across several states. The case also alleges that Walmart engages in a widespread practice of displaying one price on store shelves and charging a different, often higher, price at the register.
While a lower court dismissed this case in 2023, the 7th U.S. Circuit Court of Appeals in Chicago reversed the decision in July, ruling that it's unreasonable to expect customers to meticulously track shelf prices and compare them to receipts.
Earlier this year, the retail giant settled a class action lawsuit for $45 million over allegations it overcharged customers for groceries sold by weight.
In Myers’ Walmart deceptive checkout pricing class action lawsuit, she seeks to represent anyone who purchased rollback or price sticker products from Walmart in the United States between February 1, 2024, and July 29, 2024. Myers argues that Walmart's conduct has caused actual damage to consumers by misleading them and charging them inflated prices.
Case Details
Plaintiffs' Attorneys
Have you experienced discrepancies between advertised prices and checkout prices at Walmart or other retailers? Share your experiences in the comments below.
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