Fandango Agrees to $9.4M Settlement Over Hidden Convenience Fees and FanClub Membership Claims

Case Overview: Fandango has agreed to a $9.4 million settlement to resolve class action claims that it failed to adequately disclose convenience fees and violated laws related to expiring promotional codes.

Who Qualifies: Customers who purchased movie tickets through Fandango and were charged undisclosed convenience fees, or who were subject to improperly expiring promotional codes or FanClub membership terms.

Estimated Payout: Varies; amounts depend on the number of valid claims filed.

Deadline: August 17, 2026

Fandango Agrees to $9.4M Settlement

Fandango agreed to a $9.4M settlement over hidden convenience fees and FanClub membership claims. Check eligibility and file a claim by August 17, 2026.

Fandango Agrees to $9.4M Settlement Over Hidden Convenience Fees and FanClub Membership Claims

Fandango customers who were charged undisclosed convenience fees or held FanClub memberships with promotional codes that allegedly expired improperly may be eligible for compensation under a proposed $9.4 million class action settlement. Claims must be submitted by August 17, 2026.

According to a recent class action settlement report from Top Class Actions, Fandango agreed to the settlement to resolve allegations that it failed to properly disclose convenience fees to consumers at the point of purchase and violated laws governing promotional codes tied to its FanClub membership program.


What You Could Receive

Class members who submit valid claims may be eligible to receive a cash payment from the $9.4 million settlement fund. The actual amount each claimant could receive will depend on the total number of approved claims filed — a common structure in consumer class action settlements where the fund is divided among eligible participants.

Fandango has not admitted any wrongdoing as part of the settlement agreement.


What the Case Was About

The lawsuit alleges that Fandango engaged in deceptive billing practices by failing to adequately disclose convenience fees charged when consumers purchased movie tickets through its platform. This type of pricing practice — often called "drip pricing" — involves advertising a base ticket price and only revealing additional fees later in the checkout process.

The complaint also alleges that Fandango's FanClub membership program included promotional codes that were subject to expiration terms that allegedly violated applicable state laws governing gift certificates and promotional instruments. According to the filing, consumers who held these promo codes may have lost value they were legally entitled to retain.

The FTC has identified undisclosed fees as a priority enforcement area, noting that hidden charges can make it difficult for consumers to accurately compare prices and make informed purchasing decisions. Class actions like this one often run parallel to those broader regulatory concerns.


Are You Eligible?

You may be eligible to participate in this settlement if you:

  • Purchased movie tickets through Fandango and were charged a convenience fee that was not clearly disclosed prior to checkout
  • Were a Fandango FanClub member and received or held promotional codes that allegedly expired in violation of applicable law
  • Made qualifying purchases during the class period covered by the settlement

Documentation needed: Specific proof-of-purchase requirements have not been detailed in available reporting. Claimants should review the official settlement website for guidance on whether receipts or account verification are required, or whether self-attestation is accepted.


How to File a Claim

  1. Visit the official Fandango settlement website (details available through the settlement administrator)
  2. Complete the online claim form with your qualifying purchase or membership information
  3. Provide any required documentation or account verification
  4. Submit your claim no later than August 17, 2026

Missing the claim deadline would likely disqualify you from receiving any payment, even if you are otherwise eligible.


Important Dates

  • Claim Deadline: August 17, 2026

Additional dates — including the final approval hearing and expected payout timeline — were not available at the time of publication. Consumers should monitor the official settlement website for updates.


Settlement: Fandango Convenience Fee and FanClub Membership Class Action Settlement

Case Number: Not available at time of publication

Court: Not available at time of publication

Settlement Amount: $9.4 million

Claim Deadline: August 17, 2026

Settlement Website: Check the official settlement administrator for the direct claims portal


Think you qualify? Review the eligibility criteria and submit your claim before the August 17, 2026 deadline. Have questions about the settlement? Share them in the comments below.

InjuryClaims.com reports on litigation developments for informational purposes only. Nothing in this article constitutes legal advice. Eligibility for any settlement or lawsuit is determined by attorneys and courts, not by this publication.

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