Case Overview: A class action lawsuit accuses United Aviate Academy of fraud and misrepresentation, alleging misleading promises about pilot training careers.
Consumers Affected: Individuals who attended the United Aviate Academy between December 2021 and January 15, 2025.
Court: Arizona Superior Court, Maricopa County
United Airlines’ pilot training program, United Aviate Academy, is under legal fire as 18 former students from nine states accuse the school of consumer fraud and deceptive trade practices.
The lawsuit claims that UAA lured students with promises of an expedited, one-year training program leading directly to commercial airline careers—claims that allegedly failed to materialize.
The once-hopeful pilots say they invested substantial time and money only to find themselves entangled in a disorganized and under-resourced program that set them up for failure.
The plaintiffs, hailing from across the country, say they relocated to Arizona to attend UAA based on glowing promises made by United Airlines and UAA about the program’s efficiency and inclusivity.
Promotional materials emphasized a streamlined path to a commercial pilot career, inclusive of diverse candidates from all backgrounds. However, students report facing inconsistent instruction, high turnover among instructors, and frequent scheduling changes that derailed their progress.
Another student, Jennifer Bummer, uprooted her life and business in San Diego to enroll, only to find herself mired in financial hardship after she was expelled for raising concerns about the program’s feasibility. Many plaintiffs report accruing over $100,000 in debt with no clear career prospects.
UAA was launched in 2019 as part of United Airlines’ broader “United Aviate” initiative, aiming to fill a projected pilot shortage over the next decade. To that end, United purchased Westwind School of Aeronautics Phoenix, LLC, in 2020 and rebranded it as United Aviate Academy.
Marketing materials heavily promoted a one-year intensive program that would provide students with the FAA certifications needed to become commercial pilots. However, the lawsuit alleges that UAA was not equipped to fulfill its promises.
As enrollment ballooned beyond the school’s capacity, students found themselves unable to log necessary flight hours. By 2024, concerns about the program’s shortcomings reached the Accrediting Commission of Career Schools and Colleges, which warned UAA about failing to maintain enrollment caps and adequate financial resources.
Instead of making improvements, the school allegedly began expelling students who had fallen behind—further exacerbating their financial and professional setbacks.
UAA is not the only institution facing legal scrutiny over alleged deceptive practices. Similar lawsuits have targeted for-profit colleges and training programs that promise lucrative careers but fail to deliver.
Walden University settled a $28.5 million lawsuit over misleading claims about the cost and duration of its doctoral program. Ashford University was hit with a $22 million judgment for misleading students about tuition and job prospects.
DeVry University faced a $44.95 million settlement for inflating job placement statistics. Even well-established institutions like Philadelphia’s University of the Arts have faced legal action after sudden closures left students and staff in financial turmoil.
In their lawsuit against the flight school, the students want to represent anyone who went to the United Aviate Academy anytime between December of 2021 through January 15, 2025. They are suing for consumer fraud, negligent misrepresentation, and are seeking damages, interest, fees, and costs.
Case Details
Plaintiffs' Attorneys
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