Gamers are up in arms over RAM (Random Access Memory) made by Team Group, a computer memory manufacturer. Two gamers filed a class action lawsuit against the company on Friday in the Central District of California, accusing Team Group of misleading customers about the advertised speeds of their high-end RAM products. The lawsuit takes aim at Team Group's marketing tactics, specifically how they advertise their memory kits.
The core issue revolves around the difference between what Team Group claims their RAM can do and what gamers actually experience. The lawsuit, filed by Malcom Griffin and Karien Ibrahim, alleges that Team Group advertises their memory with impressive MHz (megahertz) speeds, like 3600 MHz. But according to the gamers, achieving those speeds often requires a risky process called overclocking.
Overclocking involves pushing hardware components beyond their standard settings to squeeze out more performance. However, the lawsuit warns that overclocking can be dangerous, potentially causing instability or even damaging your hardware.
The false advertising lawsuit argues that Team Group specifically targets gamers looking to boost their computer's performance. Expecting the advertised speeds right out of the box, these gamers might unknowingly purchase RAM that falls short of those expectations. They might need to make adjustments most people wouldn't be comfortable with.
For example, Griffin bought 64GB of Team Group T-Force Vulcan Z memory advertised at "3200 MHz" back in 2020. He trusted Team Group's claims that the memory would reliably run at that speed. But after a year, he discovered it wasn't running as fast as advertised. To even attempt reaching the advertised speed, he had to make complex adjustments in his computer's BIOS settings. The lawsuit claims that if Griffin had known the truth, he wouldn't have bought the memory or paid as much for it.
The lawsuit accuses Team Group of failing to be upfront about the requirements for achieving the advertised speeds. The complaint alleges that neither the packaging nor the advertisements mention the need for overclocking or the potential risks involved.
The lawsuit dives deeper into the consumer experience:
Griffin and Ibrahim are seeking compensation for everyone who purchased Team Group's High-Speed Memory products nationwide. The lawsuit also proposes separate categories for consumers in California and New York based on specific consumer protection laws in those states.
The plaintiffs are represented by Richard Lyon of Dovel & Luner LLP and Kevin Kneupper and A. Cyclone Covey of Kneupper & Covey PC.
The Team Group computer memory false advertising class action lawsuit is Griffin et al v. Team Group Inc., Case No. 2:24-cv-03681 in the U.S. District Court for the Central District of California.
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