PetSafe Electronic Collar Settlement: $1.9M

Consumers in California who bought one or more eligible PetSafe e-collar or containment products between Oct. 1, 2018, and Oct. 31, 2022. Eligible products include:

• Classic Bark Collar
• Basic Bark Control Collar
• Lite Rechargeable Bark Collar
• Rechargeable Bark Control Collar
• Pawz Away Mini Pet Barrier
• Pawz Away Indoor Pet Barrier
• Pawz Away Outdoor Pet Barrier
• PetSafe In-Ground Fence
• Basic In-Ground Fence
• Classic In-Ground Fence
• Rechargeable In-Ground Fence
• Stubborn Dog In-Ground Fence
• Elite Little Dog Deluxe In-Ground Fence
• Deluxe In-Ground Cat Fence
• YardMax Rechargeable In-Ground Fence
• YardMax Cordless In-Ground Fence
• Wireless Pet Containment System
• Stay & Play Compact Wireless Fence
• Stay & Play Wireless Fence for Stubborn Dogs
• Stay & Play Wireless Fence with Replaceable Battery

No proof is required for up to three products. Claims for four or more products require documentation such as order confirmations or receipts.

PetSafe and its parent company, Radio Systems Corporation, have agreed to a $1.9 million settlement following allegations that their electronic collars and containment products were marketed as safe despite reports suggesting potential risks.

According to the lawsuit, consumers were led to believe these devices were harmless training tools supported by scientific testing, but numerous accounts indicated that pets could experience physical discomfort or behavioral issues.

The plaintiff argued that PetSafe’s marketing omitted important safety information and that buyers relied on these representations when choosing the products. The case also pointed to documented complaints and veterinary insights that contradicted the company’s messaging.

PetSafe maintains it did nothing wrong but opted to resolve the matter through settlement.

What the PetSafe Settlement Provides

Under the agreement, eligible California consumers may qualify for compensation based on the type of product purchased.

Payments range from $30 for bark collars to $140 for wireless fence systems, with amounts varying depending on the number of claims submitted.

Consumers can file for up to three products without providing proof of purchase, making the process accessible for those who no longer have receipts.