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Did you receive more than one Zales marketing text message within a year even though your phone number was on the National Do Not Call Registry and you never gave Zales your number?
Stay Informed and Get Involved! Browse our list of Class Action Lawsuits and Open Class Action Settlements or our Data Breach Lawsuits you may be able to join!
Individuals in the U.S. who:
Did not provide their phone number to Zale Delaware Inc.,
Received two or more Zales marketing text messages within a 12-month period, and
Had their residential or cellular number registered on the National Do Not Call Registry for at least 30 days before receiving the messages.
Not required.
Settlement Amount
Up to $100
Claim Form Deadline
10/27/2025
Exclusion Deadline (Opt-Out)
10/27/2025
Final Approval Hearing
11/17/2025
Zales has agreed to a $7.54 million class action settlement to resolve claims that it violated the federal Telephone Consumer Protection Act (TCPA) by sending unsolicited telemarketing text messages to people who had not given their numbers to the company.
The class action lawsuit alleged that Zales sent marketing texts to individuals whose phone numbers were listed on the National Do Not Call Registry (NDNCR) and without the required consent. This would constitute a direct violation of the TCPA, which aims to protect consumers from unwanted robocalls and texts.
Zales denies any wrongdoing but chose to settle the case to avoid further litigation.
Class members who submit a valid claim form may receive:
Cash Payment:
Estimated up to $100 per person. The final amount will depend on the number of valid claims submitted and the net settlement fund remaining after legal and administrative fees.
Think you might have a case? If you believe you've been affected by a similar situation, browse our list of Class Action Lawsuits and Open Class Action Settlements you may be able to join!
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