PostMeds/Truepill Data Breach Settlement: $7.5M

Individuals whose personal information was compromised in the Truepill data breach between August 30, 2023, and September 1, 2023.

To claim reimbursement for out-of-pocket expenses or losses, class members must submit documentation, which may include:

• Account statements
• Bills and invoices
• Receipts for fraud-related expenses
• Professional letters confirming data misuse
• Tax forms and IRS letters
• Credit reports
• Other financial documents showing losses linked to the data breach

PostMeds Inc., the parent company of Truepill, agreed to a $7.5 million class action settlement after a 2023 data breach compromised the personal and medical information of Truepill customers.

Truepill operates as an online pharmacy, processing prescriptions and delivering medications directly to patients. In August and September 2023, cybercriminals allegedly gained access to highly sensitive customer data, including:

• Names
• Social Security numbers
• Birth dates
• Medical record numbers
• Health insurance information

Plaintiffs argued PostMeds failed to put reasonable data security protections in place to protect this information, leaving patients vulnerable to identity theft and fraud.

PostMeds denies wrongdoing, but agreed to settle the case to avoid further litigation.

Under the Terms of the Settlement

Class members can claim up to $4,000 in documented losses related to the data breach. Covered losses may include:

• Unreimbursed fraud or identity theft losses
• Bank fees
• Credit monitoring expenses
• Costs for professional services (like attorneys or identity theft consultants)
• Travel costs for resolving fraud issues
• Communication charges related to data breach fallout

In addition to reimbursement for out-of-pocket losses, class members can choose between:

• A pro rata cash payment (the final amount will depend on the number of valid claims)
• One year of comprehensive identity and data protection services through Cyex, including:
  • Financial Shield Complete and Medical Shield Complete
  • $1 million in financial fraud insurance
  • $1 million in medical fraud insurance
  • Dark web and credit monitoring
  • Access to fraud resolution specialists

This combination of financial compensation and monitoring services aims to help impacted consumers recover from the breach and protect themselves against future misuse of their data.