HSCGP Website Privacy Class Action Settlement

Individuals who accessed the patient portal of a company whose website was maintained by HSCGP between Aug. 1, 2021, and June 30, 2023.

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HSCGP has agreed to a settlement resolving claims that it improperly collected and shared patient data through tracking technologies embedded in health care websites.

According to the lawsuit, HSCGP used online tracking tools—such as Meta Pixel and Google Analytics—on patient portals it managed for hospitals, urgent care centers, and other medical providers. These tools allegedly collected and transmitted patients’ personal health information to third parties, including Facebook and Google, without patient knowledge or consent.

Plaintiffs argue that HSCGP violated federal and state privacy laws, including:

• The Health Insurance Portability and Accountability Act (HIPAA), which protects patient health data.
• The Tennessee Consumer Protection Act, which prohibits deceptive business practices.

The lawsuit alleges that HSCGP’s use of third-party tracking tools allowed sensitive medical information to be monetized and exploited for targeted advertising, creating a serious privacy violation.

HSCGP is a subsidiary of LifePoint Health, responsible for website management services for medical providers.

While HSCGP denies any wrongdoing, it has agreed to settle the case to avoid further litigation.

Under the terms of the settlement,  Class members can receive a cash payment of $38. HSCGP has not admitted liability but has agreed to modify its use of tracking technologies to comply with privacy regulations.

Plaintiffs argue that patients should have been informed if their sensitive health data was being collected and shared for marketing and advertising purposes. This settlement provides financial compensation to affected individuals while holding HSCGP accountable for protecting patient privacy moving forward.