Convergent Outsourcing Data Breach Settlement: $2.45M

You are eligible for this settlement if you reside in the United States and were sent notification from Convergent Outsourcing that your personal information may have been compromised by an unauthorized individual as a result of the data incident
discovered by Convergent on or about June 17, 2022.

Yes. Along with your claim form, you will need to submit supporting documentation for out-of-pocket losses incurred as a result of the data breach. Examples of appropriate documentation includes receipts (not self-prepared), financial statements, or credit card statements.

In a consolidated lawsuit, plaintiffs Leo Guy, Ryan Tanner, Magaly Granados, and others accused debt-collection agency Convergent Outsourcing Inc. of neglecting to enact adequate data-security protocols, monitor its network for vulnerabilities, or alert individuals about its deficient practices.

Convergent Outsourcing Inc. agreed to settled the class action lawsuit for $2.45 million. The lawsuit alleged that the company failed to safeguard the personal information of over 640,000 individuals, with the breach occurring in June 2022.

Plaintiffs claimed that Convergent neglected to establish suitable security measures to safeguard personal data, did not conduct proper network monitoring for security vulnerabilities, and implemented inadequate security procedures.

As part of the settlement, class members may be eligible to receive compensation of up to $1,500 each for lost time and direct expenses incurred due to the breach, such as expenses for credit monitoring services. Alternatively, they could potentially receive up to $10,000 for extraordinary expenses. Another option would allow class members to receive a pro-rata share of the remaining settlement fund.