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Did 1-800-PACK-RAT record your call without consent between September 27, 2021, and October 10, 2022? You might be eligible for compensation from a $1.6 million settlement.
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All California residents who received one or more calls from 1-800-PACK-RAT's customer service department between September 27, 2021, and October 10, 2022.
You will need to provide the phone number(s) that received the calls from 1-800-PACK-RAT as evidence you were part of the affected class.
Settlement Amount
$600
Claim Form Deadline
08/07/2024
Exclusion Deadline (Opt-Out)
08/07/2024
Final Approval Hearing
10/04/2024
A class action lawsuit against 1-800-PACK-RAT, a moving and storage container company, has been settled for $1.6 million. The lawsuit alleged that 1-800-PACK-RAT violated California law by recording customer service calls without their consent.
California is a two-party consent state, which means that all parties involved in a phone conversation must agree to the call being recorded. This law is in place to protect the privacy of phone conversations.
The lawsuit claimed that 1-800-PACK-RAT recorded phone calls with customers who contacted their customer service department between September 27, 2021, and October 10, 2022, without obtaining their consent. This alleged violation of California's two-party consent law could have resulted in the recording of private conversations, potentially compromising customer privacy.
While 1-800-PACK-RAT denies any wrongdoing, they have agreed to the $1.6 million settlement to avoid the costs of litigation. The settlement aims to compensate California residents who received calls from 1-800-PACK-RAT's customer service department during the specified timeframe and whose calls may have been recorded without their consent.
By participating in the settlement, you are giving up your right to sue 1-800-PACK-RAT for any claims related to the alleged recording of your calls without consent.
Think you might have a case? If you believe you've been affected by a similar situation, browse our list of Class Action Lawsuits and Open Class Action Settlements you may be able to join!
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