One World Observatory Ticket Fees Settlement: $975K
Did You Pay a Fee for One World Observatory Tickets Without Knowing?
Did you buy electronic tickets to One World Observatory between August 29, 2022, and November 6, 2024, and pay an unexpected fee? You could be entitled to compensation.
Stay Informed and Get Involved! Browse our list of Class Action Lawsuits and Open Class Action Settlements or our Data Breach Lawsuits you may be able to join!
Claim Form
Click Here to Submit a ClaimWho's eligible?
Anyone in the U.S. who:
- Purchased electronic tickets to One World Observatory during the eligibility period, and
- Paid a fee during the ticket purchase process.
Proof of Purchase
N/A
Settlement At a Glance
Settlement Amount
TBD
Claim Form Deadline
04/21/2025
Exclusion Deadline (Opt-Out)
01/10/2025
Final Approval Hearing
03/07/2025
Additional Information
One World Observatory, the observation deck at One World Trade Center, is famous for its stunning views and immersive experiences. However, a recent class action lawsuit alleged that Legends OWO, LLC, the company managing ticket sales, failed to properly disclose fees associated with electronic ticket purchases.
The plaintiffs argue that the ticketing process misled customers by omitting information about fees until after tickets were selected for purchase. This, they claim, violates New York Arts and Cultural Affairs Law, which requires clear disclosure of fees during the ticket selection process.
The lawsuit contends that the lack of upfront transparency caused financial harm to customers who were surprised by unexpected fees. While Legends OWO denies any wrongdoing, it has agreed to a $975,000 settlement to resolve the case and avoid further litigation.
What’s Included in the Settlement?
-
Monetary Payments:
- A settlement fund of $975,000 will be distributed to eligible class members who file claims.
- Payments will be pro rata, meaning the amount each person receives depends on how much they paid in fees and the total number of valid claims submitted.
-
Improved Ticketing Process:
- As part of the settlement, Legends OWO has made changes to its ticketing system. Fees are now displayed upfront when tickets are first selected, ensuring compliance with ACAL § 25.07(4).
To receive a payment, eligible individuals must submit a claim form by April 21, 2025. The claim form is simple and requires basic details about your ticket purchase.
Why This Matters
This settlement isn’t just about reimbursing fees—it’s about accountability. Customers deserve transparency when making purchases, especially for iconic attractions like One World Observatory. If you’ve ever been frustrated by hidden fees, this case is a step toward more honest business practices.
Take action before the deadline to claim your share of the settlement!
Think you might have a case? If you believe you've been affected by a similar situation, browse our list of Class Action Lawsuits and Open Class Action Settlements you may be able to join!
Stay Informed
Class Action Settlement Website:
https://www.oneworldticketfeesettlement.com/Claims Administrator:
P.O. Box 2880
Portland, OR 97208-2880
1-888-884-6585
Legal Representation
Case Name:
Class Counsel:
Stefan Bogdanovich
BURSOR & FISHER, P.A.
Defense Counsel:
Philip DiSanto
WILLKIE FARR & GALLAGHER LLP
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